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Click here for the full list of Coca-Cola Zero dublinbikes stations and to download the map.

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View the Terms & Conditions

 
     

What happens if a station is full and I can’t return my bike?

Coca-Cola Zero dublinbikes has become extremely popular since its launch in September. There are 39 Annual Card holders per bike which means demand can be high. As a result, some stations are busier than others and you may find that a station is full when you get there and you are unable to return the bike you have on rent. In this case, log in at the terminal with either your Annual Card or 3 Day Ticket and you will be given 15 minutes free of charge to get to the nearest station with available stands and a list of nearby stations with availability. There is also a map on the back of every terminal to help you find the closest or handiest station for you.

How do I lock the bike?

Each bike comes with an anti-theft lock (you can find it in the basket). It is always advised to lock your bike back into a stand at a station, however if you need to lock it for a short period, follow the steps below:

- Take the wire lock out of the basket, wrap it around a fixed object.
- Place it in the holder, located beside the metal stand-lock.
- When correctly pushed in, a key is released (located on the right of the lock). To release the bike, put the key back in its holder and gently turn clockwise. This will release the wire lock and you can place it back in the basket.

The bike you rent is your responsibility until you lock it back into a stand.

How long do I have to wait before I can take another bike?

When you lock a bike back into a stand, you must wait 5 minutes before taking another.

Are the saddles adjustable?

The saddles are adjustable and should be fixed to the correct height for you before you start your journey. Follow the steps below :

- The lever to adjust the saddle is located just under the saddle
- Release the lever by pulling it back
- The saddle can now be moved up or down depending on the height you need
- Push the lever back fully to secure the saddle
- Even if the saddle is already at the correct height, release the lever and check it is under sufficient tension in that it should take reasonable force to reclose it. Rotating the circular thumbnut on the left hand side alters the tension on the lever making it easier or more difficult to close. This needs to be used to adjust the force required to close the lever to an appropriate level and to ensure the saddle will stay at the desired height.

How can I check the availability of stands and bikes at stations?

There are 2 ways to check this.

First is on the Coca-Cola Zero dublinbikes station map online : http://www.dublinbikes.ie/All-Stations/Station-map

Secondly, for smart phone users, there is a free Coca-Cola Zero dublinbikes application called AllBikesNow. (www.allbikesnow.com)

Can I use a bike for more than one day?

Coca-Cola Zero dublinbikes allow you to rent a bike for no more than 24 hours. The system has been devised for short journeys and ensures that bikes are available for all to use. If you do not return your bike within 24 hours, the deposit of €150 is automatically debited from your credit card or bank account and Coca-Cola Zero dublinbikes will seek to recover the bike.

How do the stations work?

All stations are equipped for Annual Card and 3 Day Ticket use. Credit card enabled terminals allow you to purchase a 3 Day Ticket. Once purchased, you can use the 3 Day Ticket similar to the Annual Card to rent or return a bike from any station in the network.

The stand indicates that I have not returned my bike, even though I have. What should I do?

When you return your bike to a station, an audio signal of 2 beeps and a green indicator light confirm that it has been locked. If this does not happen, try again. Otherwise, contact the Call Centre, giving the bike and stand number and which station you are at. An advisor will instruct you on the procedure to follow.

When are you entitled to 30 free minutes?

The first half hour of every journey is free, after this a service charge applies. See Pricing Structure :

SUBSCRIPTION FEES
Annual card €25
3 day ticket €5

A guarantee of €150 is required

BIKE HIRE FEES
First ½ Hour : free
1 hour : €0.50
2 hours : €1.50
3 hours : €3.50
4 hours : €6.50
Every extra ½ Hour : €2

What’s the difference between my bike and a Coca-Cola Zero dublinbikes?

Coca-Cola Zero dublinbikes have been designed for intense city usage. Their gear system has been designed to prevent any risk of chain misalignment and the cables are integrated in the bike frame.
They are equipped with an adjustable saddle and due to their design anyone can use them from 14 years of age, minimum height 1.5M.

City space

"Coca-Cola Zero dublinbikes at Grand Canal"
Image Credit: Coca-Cola Zero dublinbikes user Eliana Martinez.

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